Privacy Policy

Last updated: January 05, 2026

Information We Collect

We may collect the following types of information to provide you with the best logistics management experience:

Personal Information: Information you provide directly, such as name, email address, phone number, or other contact details when you register or use certain features of our logistics platform.

Usage Data: Information about how you use the app, including device information, IP address, interaction data, and operational logs to improve our services.

Location Data: If you grant permission, we may collect location information to provide location-based logistics services, tracking, and route optimization.

How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our logistics management services; personalize your experience and optimize operations; respond to your requests and support needs; send notifications, updates, and operational alerts; ensure security, prevent fraud, and protect our platform; analyze usage patterns to enhance functionality; and comply with legal obligations and industry regulations.

Data Sharing

We do not sell your personal information. Your trust is our priority. We may share information with:

Service Providers: Third-party companies that help us operate our app, process payments, and provide logistics services.

Business Partners: Logistics partners and stakeholders involved in the delivery and loading/unloading operations, only to the extent necessary to fulfill services.

Legal Requirements: When required by Indonesian law or to protect our rights, safety, and the security of our users.

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we continuously work to enhance our security measures.

Your Rights

You have the right to access, update, or delete your personal information at any time through the app settings or by contacting us. You may also opt-out of certain data collection practices through your device settings or within the application preferences.

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can remove it.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.